Privacy Policy

At Vale Miami, your privacy is our top priority. We are committed to protecting your personal information and ensuring your shopping experience is secure, transparent, and enjoyable. This Privacy Policy explains how we collect, use, share, and safeguard your information in accordance with applicable laws in the United States, including data protection standards under Nevada state law and other relevant federal privacy guidelines.

Information We Collect

When you interact with our website or place an order, we may collect the following information:

  • Personal Information – such as your name, email address, phone number, shipping/billing address, and payment details.

  • Order Information – including items purchased, order history, and transaction data.

  • Technical Information – like IP address, browser type, device type, pages viewed, and usage behavior while browsing our website.

How We Use Your Information

We collect and use your data to:

  • Process, confirm, and fulfill your orders.

  • Communicate with you regarding order status or support inquiries.

  • Improve our website, products, and services through analytics and user feedback.

  • Send updates, offers, or newsletters — only if you’ve opted in.

Sharing Your Information

We value your trust and will never sell or trade your personal information. However, we may share it with trusted third parties who help us operate our business, including:

  • Payment processors (e.g., Stripe, PayPal) to securely handle transactions.

  • Shipping and logistics partners to deliver your orders.

  • Analytics providers (e.g., Google Analytics) to monitor and improve site performance.

All service providers are contractually obligated to protect your information and use it only for authorized purposes.

Your Rights

You have the right to:

  • Access – Request a copy of the personal data we hold about you.

  • Correction – Ask for updates if your data is inaccurate or incomplete.

  • Deletion – Request we delete your personal data, subject to legal or contractual retention requirements.

  • Opt-out – Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at support@valemiami.com.

Data Retention

We retain your personal information only as long as necessary to:

  • Complete purchases and customer service processes;

  • Comply with legal, tax, or regulatory obligations;

  • Resolve disputes or enforce agreements.

International Data Transfers

If we transfer your personal data outside the United States (e.g., to a third-party service provider), we ensure that adequate protections are in place, consistent with applicable U.S. data protection laws.

Data Security

We implement a range of technical and organizational security measures, including:

  • Secure servers and firewall protection;

  • SSL encryption for online payments;

  • Restricted access to personal information on a need-to-know basis.

While we do everything possible to protect your data, no online platform is entirely immune to risks. We encourage you to protect your login credentials and report any suspicious activity.

Cookies

Our website uses cookies to enhance user experience, track website activity, and remember preferences. You may choose to accept or decline cookies through your browser settings. However, disabling cookies may limit certain features or functionality on the site.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will always be available on our website, and the “Last Updated” date will reflect the latest changes. Continued use of our website signifies your acceptance of the updated terms.

Last Updated: June 26, 2025

Privacy Complaints

If you have any concerns or believe your privacy rights have been violated, please contact us directly. If you’re unsatisfied with our response, you may file a complaint with the Nevada Attorney General’s Office or consult the Federal Trade Commission (FTC) at www.ftc.gov.

Contact Us

Have questions about your data or this Privacy Policy?
We’re here to help:

📧 support@valemiami.com
🌐 www.valemiami.com

Thank you for trusting Vale Miami. Your privacy matters to us.